narrative

We get to know the production:

• What is it: a film, TV show, or theatre production? Who are the studio and production team?
• Where in the UK will it be based and are other locations involved?
• For which stages do you require support: pre-production, principal photography, post-production – or
  all the way through?
• Who’s coming to the UK? Who are the confirmed cast and crew, accompanying family members
  and/or entourage? What are their UK dates?
• From our initial discussion with the production team, we create a bespoke plan and begin to schedule
  the first applications. We talk the production through the processes, send the over the forms to be
  completed, and outline the documents needed.

• We review applications and raise any issues with the production. We liaise with the production co-
  ordinators to ensure we have the essential paperwork for each applicant.
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• We schedule the applications according to arrival dates and notify the production when they will be
  processed.
• For those who require visas, we arrange their biometrics appointments and can set up additional
  services, such as meet and greet.
• We send the production full details of their workers’ appointments, including instructions of the
  processes.
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• We work collaboratively with productions and the UK Visas and Immigration (UKVI) branch of the
  Home Office to ensure all immigration requirements are met.  
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• We file work permits (CoS stamps and visa visuals), and we are in frequent contact with productions
  to retrieve anything outstanding.   
• We maintain the mandatory records of sponsored workers’ UK residence and work addresses.
  We keep productions apprised of the validity and restrictions of their workers’ permits.  
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• We keep the Home Office updated on any changes regarding sponsored workers, including when
  they leave the UK; to ensure the production is fully compliant with its obligations.
  We are an Approved Collection Location for Biometric Residence Permits.
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• We work directly with our premium contacts at the UKVI to rectify permits that have not been
  correctly activated or delivered.